Frequently Asked Questions
Your privacy and satisfaction are our top priorities.
Is the shipping packaging discreet?
Yes. All orders are shipped in plain, unmarked boxes or mailers with no mention of the store name or contents on the outside to ensure your total privacy.
What will show up on my credit card statement?
To maintain your confidentiality, charges will appear under a neutral billing name rather than 'Xpressions Adult Stores'.
What is your return policy on intimate items?
Due to health and hygiene regulations, we cannot accept returns on opened or used intimate products. However, if an item is defective, please contact us within 14 days for a replacement.
How long does delivery usually take?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout for faster delivery.
Are your products body-safe?
Absolutely. We curate our inventory to include high-quality materials such as medical-grade silicone, stainless steel, and borosilicate glass that are non-porous and body-safe.
Do you offer international shipping?
Currently, we ship to select international locations. Please enter your address at checkout to see if delivery is available in your region and to view applicable shipping rates.